‘Automatic Rain Inc. is simply the best.
Courteous, professional, and highly dependable.
Janel totally gets the importance of customer service and does an exceptional job, even making herself available for questions over a holiday weekend.
Many thanks, Automatic Rain Inc.'
CH - Monroe 5-28-18
Let me begin by saying that I seldom do this. Where to begin, as you know your technician, Will, worked on my irrigation unit yesterday which unfortunately for me needed more repairing than anticipated. Nevertheless,
Will was patient, polite, professional and personable.
His knowledge
of the trade, confidence and calm demeanor were obvious. He worked tirelessly throughout his stay and even did a good job cleaning up afterwards.
You should be proud of Will as he continues to represent Automatic Rain Inc. I plan on continuing using your company for all my irrigation needs in the future!
Michael G. - Monroe 6-21-17
I would like to say that Automatic Rain is such a pleasure to work with. The prompt, knowledgeable service
is so refreshing and stress free!
Janel can walk you through any problems and diagnose issues over the phone, and is very organized!
My technician Dave is always on time and does a great job (even if it’s pouring rain)!
I am so pleased with all their work for the past year!!
Shelly B. - Seymour 5-6-18
I just wanted to say thanks for coming out Friday. The technicians were so great; I was really happy with everything they did. They were professional, smart and efficient
and they didn't laugh at my hand drawn plan of my system. Ha! I did not expect to have a partially functioning sprinkler so soon and I'm really thankful! Nicole C. - Bridgeport May 2017
I have worked with Automatic Rain for the last 13 years and, hands down, they are one of the best companies I have ever used.
They are reliable, honest and skilled.
I feel very fortunate to have found them!
You guys really are the best!
- Nichole Bomann - Fairfield 2016
"Janel, your 'Dave and Will' crew left a little while ago. I want to say I am very pleased with the work
they have done. Even with complications such as extra valves (15 zones; 18 valves, three with wires not connected at the controller) they were able to quickly sort things out. A new vacuum breaker, two boxes with new valves, some broken pipes repaired, some moved/added/replaced heads, a host of minor adjustments, and I believe I am well prepared for the Summer.
Thank you for good work....a satisfied customer
in Newtown." - - Richard Ryniker
Janel - thank you for your followup this morning.
Customer service
like that is few and far between
companies today! L.Bedini, Seymour 5-22-18
I would like to say the technician, Dave, who did the work at our house did a wonderful job. We were very pleased
with the work and are happy to refer you to friends and family in the area. Thank you again.
Meghan A. – Fairfield 6-21-17
Janel- The technician, Will, is one of the best I have met from any company. Professional, courteous and knowledgeable.
Thanks - VC - Shelton June 2017
I just wanted to tell you how happy I am
with work David and William did on Friday installing new system
- wonderful guys and great work!
Thanks again,
Joyce K - Stratford 6-26-17
"Thank you very much for the prompt attention to my yard, and also to let you know that your guys are an absolute pleasure to work with
and I'm just calling to say thank you and I appreciate it."
- Ed Matson, Stratford
"Thanks very much for all the excellent work!
The landscaping, lighting and sprinkler service
is awesome. Everything looks fantastic but I appreciate
the service most of all. Very well done!"
- Mike Pellegrino, Stratford
"Thanks for doing a great job. Your presentation and your crew's
installation
was very professional."
- Jim Lively, Trumbull
"Thanks for all your help, guidance and professionalism
making our house look so beautiful. We really appreciate your caring."
- Mary Ellen and Steve D'Amato, Stratford
"Your technician, Will, was very informative, very cooperative, certainly a gentleman, and very knowledgeable
about the system."
- Sal Matto, Shelton
Even though you don't do my area for snow removal,
I really appreciate you following up on my e-mail and phone call. That says a lot about the
integrity of a business.
Thanks, Pat M - Ansonia 3-7-18
"Thanks again for the quick service-call response today,
excellent service."
- Jeff Provost, Fairfield
"Thanks for all the extra work re-directing pipes when we installed the pool (and the 10% discount). Your group had to make multiple trips down and did so with a smile
-- even when I served a Steelers fan ice water in a Baltimore Ravens glass!"
- Kristina B., Fairfield
"I did turn on the system over the weekend, but thanks so much for the reminder! It's great that you show that you care about your customers."
- DJ C., Woodbridge